Privacy Policy

1. Data We Collect

We collect information you provide directly: name, email address, and any comments or messages you send us.

We also automatically collect usage data such as IP address, browser type, pages visited, and time spent on site via analytics tools.

2. How We Use Your Data

Your data is used to respond to enquiries, send newsletters you have opted into, and improve site content and performance.

We do not sell, rent, or lease your personal information to any third party.

3. Cookies

We use essential cookies to ensure the site functions correctly, and optional analytics cookies (e.g. Google Analytics) to understand how visitors use lelandbillyclarke.

You may accept or decline non-essential cookies via our cookie banner. Withdrawing consent will not affect data already processed.

4. Third Parties

We share data only with trusted service providers — including Google Analytics, Mailchimp (newsletter), and our hosting provider — solely to operate this site.

These providers are contractually obligated to protect your data and may not use it for their own purposes.

5. Your Rights (GDPR & CCPA)

• Access: request a copy of the personal data we hold about you.
• Rectification: ask us to correct inaccurate data.
• Erasure: request deletion of your data ('right to be forgotten').
• Portability: receive your data in a structured, machine-readable format.
• Opt-out: California residents may opt out of the 'sale' of personal information (we do not sell data).
• To exercise any right, email us at privacy@lelandbillyclarke.com.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described above, or as required by law.

Newsletter subscriber data is deleted within 30 days of unsubscribing. Comment data may be retained for up to 3 years.

7. Security

We implement appropriate technical and organisational measures — including HTTPS encryption and access controls — to protect your personal data.

No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Children's Privacy

lelandbillyclarke is not directed at children under 13 (or 16 under GDPR). We do not knowingly collect personal data from minors.

If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The 'Last updated' date at the top of this page will reflect any changes.

Continued use of lelandbillyclarke after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests, please contact us at privacy@lelandbillyclarke.com or write to: lelandbillyclarke, 42 Hearth Lane, Bristol, BS1 4AQ, United Kingdom.